FIRST
·
RING
/ Roster
Dashboards
Ops console · Live
12:34:23 PM
On shift
5/6
On call
2
Available
1
Calls today
171
Bookings
61
Team CSAT
4.94
All
On call
Available
Wrap-up
On break
Offline
Ava Sinclair
Senior Receptionist
On call
· Marlow & Finch · 02:22
Calls
41
AHT
2:18
Pickup
0.7s
CSAT
4.97
Marcus Hall
Receptionist II
Available
Calls
33
AHT
2:04
Pickup
0.9s
CSAT
4.92
Sofia Reyes
Bilingual Receptionist
On call
· Cordero Immigration · 05:18
Calls
48
AHT
2:41
Pickup
0.6s
CSAT
4.99
David Perla
Receptionist II
Wrap-up
Calls
27
AHT
2:33
Pickup
1.1s
CSAT
4.88
Eleanor Voss
Senior Receptionist
On break
Calls
22
AHT
2:11
Pickup
0.8s
CSAT
4.95
Maria Pappas
Receptionist II
Offline
Calls
0
AHT
2:22
Pickup
0.9s
CSAT
4.91